Terms of Service

1. Scope of Service

This store primarily provides sales and customer service for various perfume and aromatherapy products.

We are committed to offering premium quality perfume and aromatherapy products, ensuring they meet high standards of safety and satisfaction.

2. Product Quality

All products sold in the store undergo quality checks to ensure reliability and authenticity.

Please note that we are not liable for issues arising from improper use or storage of the products.

3. Orders and Delivery

Customers should ensure that the information provided during the order process, such as shipping address and contact details, is accurate.

We will arrange delivery promptly according to the order requirements. Delivery times may vary due to factors beyond our control.

In case of delays caused by unforeseen circumstances, we will communicate with the customer and work toward a resolution.

4. Pricing and Payment

Product prices are as listed on our website and may be subject to change according to market factors.

Customers may choose a payment method from available options, and we ensure the security of each transaction.

If any issues occur during payment, customers should contact customer service for assistance.

5. Return Policy

We are pleased to offer returns on unused full-sized perfumes and gift sets. You have 15 days from the delivery date to return items in their original.

If you wish to make a return, please contact us. It may take up to 14 business days to process your return and credit the amount to your account. Once your return is processed, we will notify you via email.

Please note that we do not accept returns on single-purchase perfume vials.

6. Privacy Protection

We respect our customers' privacy and strictly protect personal information from unauthorized access or disclosure.

Personal information will only be used when necessary, such as for order processing and after-sales service.

7. Disclaimer

We are not responsible for interruptions or delays caused by unforeseen events like force majeure, government actions, or natural disasters.

We are not liable for any loss resulting from customer actions, such as incorrect usage or improper storage.

8. Legal Application and Dispute Resolution

If any dispute arises, we encourage both parties to resolve it through amicable negotiation. If unresolved, legal action may be pursued in the appropriate jurisdiction.

Please review these terms carefully before making a purchase. Contact customer service with any questions or clarifications.