3041 Forest Ave, Fort Worth, TX 76112, USA
Belk is a department store located in Kerrville, TX. Once a reliable destination for shopping, Belk has faced notable challenges in recent years as highlighted by customer reviews. The store's condition has deteriorated significantly, with issues ranging from disorganized displays to unclean facilities. Despite these problems, some areas, such as the men's section, are noted for their tidiness.
- Store Condition: Customers have reported poor maintenance and cleanliness, particularly in women's and kids' sections.
- Staff Behavior: There have been instances of unhelpful or laughing staff members during frustrating situations.
- Cashier Issues: Problems with the POS system have led to customer frustration, including one incident where a debit card was locked due to suspected fraud.
- Management Concerns:Requests for management intervention have been met with indifference, prompting calls for staff reassignment or removal.
While Belk remains a store of note in Kerrville, its current state has led many regular customers to express disappointment and consider alternative shopping options.